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Frequently Asked Support Questions
How quickly will I get a response?
WhatsApp and Telegram messages are typically answered within minutes. Email enquiries receive a response within a few hours during business hours.
I just subscribed — how do I get my login credentials?
Login credentials are delivered to your email address immediately after payment confirmation. Check your spam folder if you don't see them within 5 minutes, or contact us on WhatsApp for instant help.
My stream is buffering — what should I do?
Buffering is usually caused by your internet connection speed or the VPN you're using. We recommend a minimum of 25 Mbps for 4K streams. Our support team can help diagnose and fix the issue — contact us and we'll guide you through it.
Can I use IPTVBROS on multiple devices?
Yes. Depending on your plan, you can connect 1 to 5 devices simultaneously. Visit our pricing page to compare plans or contact us to find the right option for your household.
Do you offer a reseller programme?
Yes — IPTVBROS offers a reseller programme with competitive panel pricing and dedicated support. Select 'Reseller Programme' in the form above or message us on WhatsApp to get started.
IPTVBROS is a subscription-based streaming service providing access to licensed live television content and on-demand media across multiple devices. For enquiries regarding content licensing, copyright, or DMCA matters, please contact [email protected].